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Bet365 Account Restricted: Reasons and Duration

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Veselin Ignatov
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Veselin Ignatov
Veselin Ignatov

Veselin's primary job is to create unique content, such as reviews and analyses of different bookmakers and other topics...

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One of the worst things that can happen to people who bet online is to find their account restricted. I thought that I’d never have to deal with this, but it turned out that I was wrong.

Besides the fact that I couldn’t access what I wanted, when I wondered why my bet365 account was restricted, it turned out that it happened by mistake. Even the best iGaming platforms worldwide use an algorithm for some things. It seems like one of them is responsible for the accounts, so let’s learn more about this issue.


Account Restriction Types

Before I asked why I have restrictions on my bet365 account, I had to learn more about the different limits. I know some of you are going through the same process, so let’s dive in.

Stakes Restrictions

It might seem strange, but one of the restrictions is related to your stakes. I never had problems in this regard, but apparently, bookies restrict people from wagering too much. Once that happens, the operator will limit your maximum bet, which will impact your potential winnings and losses.


Limited markets

I knew that bet365 offers a wide range of betting markets for some sports, but I was unaware that the bookie could limit some of them. I haven’t had to go through this yet, but I can imagine that some of you might not have access to all betting markets.


Maximum winnings reached

This is among the most common limitations, and I had to deal with it before. I know people want to ask how long bet365 restrictions last, but I couldn’t find an answer right away. You need to be aware of this before you start betting online, so be prepared for a long break.


Account closing

It probably doesn’t surprise that this is the worst restriction from bet365. Thankfully, I didn’t have to go through this nightmare, but some users had. Depending on the situation, the iGaming operator might inform you about what will come. In some instances, you may not be able to access your account at all.


Limited use of the Cash-out Feature

This is probably the least severe bet365 restriction that people can come across. I wanted to learn more about it, and it turned out that some players might not be able to use Cash Out to close their bets preemptively.


4 Reasons for Bet365 Account Restrictions

I was wondering why is my bet365 account restricted, so I decided to look for more information online. Other people also had the same problem, despite following the T&Cs.

Although there is no straightforward answer as to why bet365 restricted your account, it probably has something to do with the algorithm. That said, I’ve summarized the most common reasons below.

#1 You abused the bonus system

Aside from the bet365 welcome offers, I had the chance to use a couple of additional offers for sports and casino games. However, I bet responsibly, so I always check the Terms and Conditions before using a given offer.

Sadly, it seems like some people don’t do that. Whether it is because they have more experience or they just want to win as much as possible, some players do not adhere to the rules. Moreover, they start abusing the bonus by placing bets they should avoid.

There are all sorts of scenarios of bonus abuse, so it all depends on the situation. There are many instances where people think something is okay, but it isn’t. For example, many bookmakers prohibit wagering on the same sports event and choosing all possible outcomes while having a bonus.

Abusing a bonus means trying to bypass the regulations to get maximum profits. It is probably not a good idea because it could lead to bet365 account restrictions.

#2 Bet365 suspects you are a professional player

Some people ask themselves, “Why do I have restrictions on my bet363 account when I haven’t done anything wrong?”. I did my research, and it seems like there are cases where gamblers adhere to all regulations and still have account restrictions. The only logical reason for this is that the bookie considers them to be professional players.

I don’t think this is a problem, but some betting companies have different opinions. Bookies and online casinos are not fans of professional gamblers because they know how to beat the system. Furthermore, some of those people often abuse the site and its promos, which costs the given site a lot.

I always wondered how brands like bet365 spot professional gamblers. It turns out that there is an algorithm that tracks everything you do. Professional bettors usually know what they’re looking for, so they decide to place a bet on something specific. Doing this repeatedly draws attention, so you need to be careful.

#3 Arbitrage

Arbitrage betting is the bane of most online bookmakers, so I won’t be surprised if bet365 and other bookies restrict peoples’ accounts. In case you didn’t know, arbitrage betting is also popular as “arbing” and is used by people who want to guarantee themselves profits. Usually, bettors achieve this by placing a bet on every possible outcome with amounts that guarantee you will win.

I suspect that many top-rated betting websites do not allow arbing because they consider it is cheating. I know that some people use several online bookies to take advantage of arbitrage betting, but this may not save their bet365 account.

Interestingly, bet365 may consider you an arbitrage bettor if you wager unusual amounts of money. I always try to bet with exact numbers, but some people use strange amounts to maximize their profits.

#4 Multiple Accounts

Since I read the rules before using bet365’s platform, I knew that the operator does not allow you to have multiple accounts. Everyone who wants to use this company must have only one account, whether using the bet365 mobile app or desktop website. Moreover, having one active account minimizes the chances of abusing the site, such as using multiple bonuses.

I also want to mention that bet365 is not a fan of VPN users. Due to the reasons discussed above, you should refrain from using such things and opening multiple accounts.


Is It Discrimination If Bet365 Restricts My Account?

No, it is not discrimination if bet365 restricts your account because the company follows its Terms and Conditions. I understand that many of you might feel discriminated against or even scammed because your account has been restricted. However, you have to remember that bet365, as well as any other iGaming operator, is a stand-alone company, not a governmental institution.

Bet365 is free to determine its own rules (as long as they don’t contradict the national legislation), and it can impose sanctions on those who don’t follow them. So, before you ask, “why is my new bet365 account restricted” go through the complete T&C.

Of course, the fact that bet365 is a private company and can determine its terms of service doesn’t mean it is free to do whatever it wants. The brand must adhere to the regulations in the country where it operates and adhere to the restrictions from the gambling commissions.

Speaking of the devil, I think this might be one of the reasons why bet365 may restrict your account. There are situations where the company may jeopardize its license. After all, gambling brands must adhere to different regulations regarding player protection and other essential things.


What Can I Do To Avoid Future Account Restrictions?

To avoid future account restrictions at bet365, you can do some of the things I’ve mentioned below. Most limitations are hard to predict, but my experience allowed me to develop a few things that can reduce the chances of getting penalized.

Bet reasonably

Flying under the radar is usually a good idea, no matter what you do. I always follow this rule, even for online betting, and so far, so good. Placing money all the time might be exciting, but it draws attention, especially if you predict your bets.

Don’t request withdrawals too often

I know that betting companies exist to grow, so it shouldn’t be surprising they don’t like withdrawals. Although I have never had problems, it is not advisable to do that too often. You will bring unwanted attention, which may lead to restrictions.

Mug betting

Almost all bookies do not allow arbitrage betting, but some punters always use it. I am not a fan of it, but I know that many bet365 users are. If you are among them, you should try to take advantage of the so-called “mug betting”.

I was not aware of this definition until recently, but it seems like people use it for players that try to appear as if they are regular punters. In other words, they give some value back to bookies by placing random bets.


What Should I Do When My Bet365 Account Is Blocked?

When bet365 blocks your account, you can do a couple of things to restore it.

The first thing I did was contact the customer support department using the live chat. Of course, bet365 has other contact options, including email (users in some countries may have even more alternatives). You can also try the forgotten your bet365 password option to try to get access to your profile.

Unfortunately, I could not find any other option to restore my account. You could try to read the T&C and answer the question of why is my bet365 account restricted in the first place, but this won’t help you restore it. That’s why I checked the available contact options and used the one that seemed the most convenient.

I just want to remind you that bet365 may not remove the restrictions if you’ve violated the rules.

How long do Bet365 restrictions last?

Bet365’s restrictions could be temporary or permanent, depending on the violation. I couldn’t tell whether I would be able to use the site after a while, so I had to contact the support department for help. If bet365 denies your request to unlock the account, the restriction is probably permanent.

Is it correct by bet365 to restrict my account?

Yes, it is correct by bet365 to restrict your account if you’ve violated its Terms and Conditions. As I mentioned, you could do a few other things that will get you in trouble.


Last updated: 27 Jun, 2024 at 08:09
Author
Veselin Ignatov
Veselin IgnatovVeselin's primary job is to create unique content, such as reviews and analyses of different bookmakers and other topics from the iGaming industry.
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