Vbet is a respected online bookmaker that offers a variety of contact methods that its customers can use to resolve any issues that may arise. While the need for support at Vbet is minimal, customers often contact support when they have questions about the sportsbook or the casino.
Resultantly, as Vbet caters to a global audience, it offers Arabic, English, French, Russian, Armenian, Georgian and Ukrainian support services to players from Albania, Bahamas, Bahrain, Cabo Verde, Fiji, Canada, Panama, Moldova, New Zealand, Puerto Rico, Thailand, South Korea, Vietnam, and 83 other countries.
Vbet Email
When in need of assistance, customers are welcome to contact the Vbet support team via email. While this form of communication is less efficient than live chat, it remains a viable option for those who want to keep track of Vbet’s communicative responses.
As such, if you wish to contact the Vbet support team, you can forward email inquiries to [email protected]. However, bear in mind that response times will vary during peak operational hours. Therefore, whenever emailing support, try to be as descriptive as we have been in the sample below as this will improve response time efficiency.
Subject: Deposit assistance
Dear Vbet
I just recently registered as a new player and I am having trouble when I try opening a game. I was hoping someone could assist me with this as I am unsure if I am doing something wrong or if this is related to an out-of-date operating system.
For your convenience, I have included my Vbet username, registered email address, date of birth telephone number and home address.
Best Regards
(Your name)
Additionally, there are two more e-mails for various queries you want to ask Vbet support:
- [email protected] – for all additional questions;
- [email protected] – for sending verification documents;
Vbet Live Chat
Similar to email, customers are able to get in touch with a support representative via the Vbet live chat service. Available in Armenian, Russian, Arabic, French, English, Ukrainian and Georgian, Vbet support reps are professional, friendly and typically respond in 30 seconds or less.
When contacting Vbet support via the live chat feature, you will be required to provide your name, email address and username. You can then enter a short message as to why you are contacting the support team and click the “Start Conversation” button to connect with a live chat support agent.
Once you connect with a live chat agent, you can agents to introduce themselves and answer your questions in a timely manner. In the event they are unable to assist you, they will forward your question or issue to the appropriate department.
Vbet Contact Number
In addition to email and live chat support, Vbet customers have the option to speak to a support representative via the telephone. Available 24 hours a day, customers simply need to navigate to the Contact Us page to view which telephone number if applicable in their country.
However, due to Vbet’s status as an international operator, the company only provides timely telephone support via the following numbers:
- International: +1 (323) 3 955 131
- India: +1 702-605-4859
- Germany: +(49)-331-9008-4110
- United Kingdom: +44 (0)203 582 4005
Vbet Social Medias
Like most online casinos, Vbet relies on a number of social media platforms as a way of providing support. As such, customers who wish to contact Vbet via their social media accounts may do so via Telegram, Facebook, Twitter, Instagram and YouTube. For your convenience, direct links to Vbet’s social media platforms have been provided below.
- Telegram: https://t.me/vbet_com
- Facebook: https://www.facebook.com/vbetcom
- Twitter (X): https://twitter.com/Vbet_com/
- Instagram: https://www.instagram.com/vbet_com/
- YouTube: https://www.youtube.com/@VBET-official
Conclusion
The Vbet contact methods we have described above are a direct result of VBet’s commitment to providing players with the level of support that they deserve. While these are standard options for the most part, the quality of support received and the well-mannered responses received from support representatives is a game changer and one that we believe most customers will find refreshing.
FAQ
What to do if I’m not getting a response?
If you do not get a response, the best option is to wait a few minutes and try again as support is most likely busy replying to other customers.
Is Vbet trustworthy?
Yes, VBet is a trustworthy betting site that is licensed by the Government of Curacao, the UK Gambling Commission and the Malta Gaming Authority.
How long does Vbet take to reply to emails?
On average, Vbet replies to all email inquiries within 12 hours or less. However, during peak operational hours, it may take up to 24 hours to get a reply.
How long do live representatives take to respond?
Typically, VBet live chat support representatives will respond to your inquiries in 30 seconds or less. However, during peak hours of operation, response times may vary.
Last updated: 02 Jul, 2024 at 12:24